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Frequently Asked Questions

  • Is PK Decor weatherproof for outdoors in the extreme heat or cold?
    Yes! We have been creating decor with our metal acm for 10 years and our customers have been very pleased with our decor in all climates. PK Decor has many returning customers from extreme heat locations as well a fridged cold regions. Our decor is perfect for indoors and outdoors!
  • What is Metal ACM?
    Metal ACM (aluminum composite material) is a material we discovered from a business sign maker over 10 years ago. We were looking for a weatherproof material to create decor that would not rust or fade and replace garden flags. Over 10 years later we are loving what metal acm offers our customers! The durability to decorate inside and outside of their home! Our metal acm comes in a variety of colors - black, white, red, blue, green, yellow, silver and gold. We also now offer UV Printing onto our digital metal acm. Metal acm is lightweight and will not damage your indoor walls or hanging on your front door. We recommend googling "metal acm" and you will see it is also durable to be used on the outside of skyscrapers.
  • Will your decor rust?
    PK Decor uses a unique material we call metal acm. ACM stands for Aluminum Composite Material. Metal acm will not rust or fade. Our signs we have had in our yard after 8+ years look brand new when we clean off the Georgia pollen.
  • What is UV Printing? Is it weatherproof?
    PK Decor now offers UV Printing onto our metal acm. Both offer a perfect combination for outdoor weatherproof decorating. UV (Ultaviolet) Printing is a unique method of digital printing utilizing uv light to dry or cure the ink as soon as it hits the material. Our metal acm will never rust or fade. As UV printing is new to our shop, we cannot give you a personal experience as we can our metal acm durability. If you search online it states, " UV Prints have an outdoor durability of at least 2-5 years without fading depending on the specific environment in which it is used which will unltimately determine the durability."
  • The pictures look like powdered coated steel. Is this steel metal?
    No, we do not use steel metal. We looked for a material that is lightweight and will not dent/damage your home when decorating and a material that will never rust or fade with outdoor elements. From a distance, our signs look just like powdered coated steel signs, but our metal acm signs will last longer. They are lightweight and perfect for hanging on your home walls, displaying on your front doors, and decorating your front yard. Our metal acm material makes it easy for you to decorate your home affordably.
  • Display / Hanging Options
    SINGLE CHAIN - one chain hanging from top of decor. You can open up the top middle link to make 2 chains or remove the chain to have two holes at the top to mount. (add a bow from our shop to your purchase to tie onto the chain) BURLAP HANGER - a tan burlap colored linen 1 inch ribbon tied onto the decor to hang and can be removed. (add a bow from our shop to your purchase to tie onto the ribbon) 2 CHAINS - this option comes with 2 separate chains. The 12" and 14" fit the standard garden flag stand and come with 6 links of chain with the top link open to hang on a standard garden flag stand. Larger sizes come with 6" of chain with this option and do NOT fit the garden flag stand. (add a garden flag stand from our shop to your purchase) NO HOLES - decor does not come with any holes/hanger. Our material is lightweight enough you could dispLay on the wall with command strips! Or use our decor leaned against your mantel. If you change your mind you can easily drill holes in this material with a regular drill bit. HOLES TOP/BOTTOM - an 1/8" hole will be predrilled in the center top and center bottom of the decor. If the top center is lower than the top of the piece the hole will be drilled in the center in the thickest top part. HOLES SIDES - an 1/8" hole will be predrilled in both sides centered. If the center of the side is further into the piece, the hole will be drilled in the thickest part of the side centered in the piece. YARD STAKES are offered to add connected/cut out on the bottom of our 12", 14", & 18" - Perfect for lawns - driveway entries - flower pots - planters - gardens - cemetery grave sides - near mailboxes, directional signs, and property markers. Yard stakes measure 4" on the 12" & 14", and 6" on the 18".
  • What can I do if I don't see the color I would prefer for my sign?
    You can spray paint our metal acm with Rustoleum brand spray paint from Walmart or Home Depot! Tape off areas and spray paint specific areas to accent or spray paint the entire decor to match your theme.
  • Deciding what size decor to purchase & ideas for uses for each size?
    Our sizes for yard and door decor come standard between 12" to 24". 24" is the largest we cut and ship. We can cut up to 36" & 48" for local pick up only in Lula, Georgia. 12 inch & 14 inch Decor - Replace faded garden flags - wreath accessories - mailboxes - empty space beside your front door/vestibule - patios - porch - flower pots - eaves - pool areas - barns/workshops - fences - gates - lamp posts - and cemeteries. 18 inch Decor - Perfect size for front doors of townhomes, condos and apartments - empty space beside your front door/vestibule - patios - eaves - pool areas - barns/workshops - gates and attaching to the front of wreaths. 24 inch Decor - Perfect for front doors - in home wall or mantel decorating - special events (weddings & 50th anniversary parties) - patios - porches - eaves - pool areas - barns/workshops - man caves - living rooms - bedrooms - kitchens - lodge - bed and breakfast - cabin - lake house - vacation home - fences - and gates. YARD STAKES are offered to add connected/cut out on the bottom of our 12", 14", & 18" - Perfect for lawns - driveway entries - flower pots - planters - gardens - cemetery grave sides - near mailboxes, directional signs, and property markers. Yard stakes measure 4" on the 12" & 14", and 6" on the 18".
  • I do not see what I am looking for. Do you create custom signs?
    Yes. We can create a new design for you. FIRST email your design to pk@pkdecor.com. Let us know exactly what you are looking for - size - color - image - wording. A hand drawn image will work if you don't have an image. We will let you know if it is something we can create We do charge a $5-10 custom design charge depending on the complexity. You will be provided with up to 2 free proofs with purchase. We get started on your new design after payment. If you cancel your order after proof we will refund payment except for custom design charge. NOTE: You are welcome to message us during the Christmas Holiday Season, but we may not be able to assist with custom designs depending on our schedule.
  • Do you ship as a gift?
    Purchase the decor you would like to ship as a gift. At check out be sure to put the recipients USPS (United States Postal Service) deliverable shipping address. We never put any pricing or order information into our packages. We will include a hand written card with your personal message in the shipment. Leave your custom message with your order or message it to us with your order number right after ordering to pk@pkdecor.com.
  • What add-on's do you offer? Bows? Stands?
    Visit our Add-On collection in our shop to add a bow to any decor. If you don't see what you are looking for please message us at pk@pkdecor.com or on our Contact Us page here on our site. When in stock we offer garden flag stands and wall brackets for our yard size 12" and 14" decor.
  • When will I receive my order?
    We get started on your order right away and ship it out within 3 days by USPS Priority 2-4 days. We cannot guarantee delivery times once it leaves our hands. Make sure your USPS - United States Postal Service - address is correct with order. This is where you receive your daily mail. Ship out times may be extended a few days during our busy Holiday Season up to 5 days. If you need your order quick, contact us before purchase and we can offer you to upgrade shipping to USPS 2 Day. This adds on average $35-40 for additional shipping.
  • I need my decor ASAP!
    We get started on your order right away and ship it out within 3 days by USPS Priority 2-4 days. Ship out times may be extended a few days during our busy Holiday Season. We do offer to check the expedited 2 day USPS shipping option for you and upgrade your purchase. This "usually" adds $35-40. We cannot guarantee delivery times once it leaves our hands.
  • Shipping Policy
    Your order within 3 days of purchase by USPS Priority 2-4 day. Number of days to delivery depends how close you are to us in North Georgia. Up to 5 days during our busy holiday season. ​ Make sure your USPS - United States Postal Service - address is correct with order. This is where you receive your daily mail. If you need your order quick, contact us before purchase and we can offer you to upgrade shipping to USPS 2 Day. This adds on average $35-40 for additional shipping.
  • Can I pick up my order?
    Free local pickup is available at our location in Lula, Georgia. * Place your order on our website and select the "Local Pickup" option. ​ * Be sure to leave your cell number with your local pickup order. ​ * We will text you when your decor is ready for pick up with the pick up address and instructions. ​ *Our pick up area is unlocked between 8 am and 9 pm for you to pick up at your convenience. ​ * Instructions for the pickup area will be texted to you as well as signs directing you to this area as you drive onto our property.
  • I am having trouble ordering online. Can I do it over the phone?
    Please email pk@pkdecor.com or text 678-953-1842: 1)a screenshot or the "PK" code of what you are wanting to order 2) all customization answers - color - size - hanging option - customization/wording 3) include your phone number where you can be reached and your availability for a return call We will call you back as soon as possible to confirm order details and take payment over the phone through SQUARE payments.
  • Do you offer returns or refunds?
    No, we do not offer returns or refunds. As all of our decor is custom cut when ordered. Your order is created just for you. As a small family business we can not offer returns/refunds so please make sure your order is correctly customized before placing your order. We offer examples of all letters/fonts with each listing to help you imagine your decor. We do not offer proofs unless you request one after your order is placed. You will need to ask for this with your order. If you do not respond within 12 hours of proof received we will proceed with your order. We offer up to 2 proofs for free with each purchase and $5 each additional proof.
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